{"version":"1.0","provider_name":"ProMo Cymru","provider_url":"https:\/\/promo.cymru\/cy\/","author_name":"Alex","author_url":"https:\/\/promo.cymru\/cy\/author\/alex\/","title":"How to use the Good Services Scale to measure your service's user-centredness - ProMo Cymru","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"CCt4xc71s6\"><a href=\"https:\/\/promo.cymru\/cy\/resource-articles\/good-services-scale\/\">How to use the Good Services Scale to measure your service&#8217;s user-centredness<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/promo.cymru\/cy\/resource-articles\/good-services-scale\/embed\/#?secret=CCt4xc71s6\" width=\"600\" height=\"338\" title=\"&#8220;How to use the Good Services Scale to measure your service&#8217;s user-centredness&#8221; &#8212; ProMo Cymru\" data-secret=\"CCt4xc71s6\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/promo.cymru\/wp-includes\/js\/wp-embed.min.js\n\/* ]]> *\/\n<\/script>\n","thumbnail_url":"https:\/\/promo.cymru\/wp-content\/uploads\/2024\/07\/607474975f22ba7bc6586550_6048aaba418585080c7e1dd2_good20services20scale20shot.png","thumbnail_width":1024,"thumbnail_height":640,"description":"Editor\u2019s intro: Last month we shared seven insights from GOV.UK\u2019s former Design Director, Lou Downe. Today we are publishing in full their introduction to the Good Services Scale. This is relevant for charities because it\u2019s the first attempt we\u2019ve seen to create a scale based on what users need from a service, rather than what [&hellip;]"}