{"id":18946,"date":"2023-02-08T00:00:00","date_gmt":"2023-02-08T00:00:00","guid":{"rendered":"https:\/\/techforgood.cymru\/resource\/how-your-charity-can-hire-the-right-digital-agency\/"},"modified":"2024-09-24T08:14:12","modified_gmt":"2024-09-24T07:14:12","slug":"how-your-charity-can-hire-the-right-digital-agency","status":"publish","type":"resource","link":"https:\/\/promo.cymru\/cy\/resource-articles\/how-your-charity-can-hire-the-right-digital-agency\/","title":{"rendered":"How your charity can hire the right digital agency"},"content":{"rendered":"<p id=\"\">It is a truth widely acknowledged that the relationship between a charity and its agency is often pretty dysfunctional. We keep hearing that \u2018in the charity sector, the agency model is broken\u2019.<\/p>\n<p id=\"\">At Catalyst, we launched a project called <a href=\"http:\/\/dovetail.network\/\" target=\"_blank\" id=\"\" rel=\"noopener\">Dovetail<\/a> to research what the problem is, and we\u2019ve started to develop some solutions.<\/p>\n<p id=\"\">Here\u2019s what our research found:<\/p>\n<h2 id=\"\"><strong id=\"\">Good digital work is impossible without an <em id=\"\">excellent<\/em> relationship<\/strong>\u200d<\/h2>\n<p id=\"\">Charities and agencies both agree the relationship is key. Digital product development is a delicate, collaborative process. Both sides must trust each other, be on the same wavelength and have figured out who does the proverbial dishes.<\/p>\n<h2 id=\"\"><strong id=\"\">The dating process is all wrong<\/strong><\/h2>\n<p id=\"\"><strong id=\"\">\u200d<\/strong>The typical process to hire an agency looks like this:<\/p>\n<figure id=\"\" class=\"w-richtext-figure-type-image w-richtext-align-center\" data-rt-type=\"image\" data-rt-align=\"center\">\n<div id=\"\"><img decoding=\"async\" src=\"https:\/\/promo.cymru\/wp-content\/uploads\/2024\/07\/6048aaba4185853f0f7e1d09_1orWOfGRYpRvkKWp28iUb1A.png\" id=\"\" width=\"auto\" height=\"auto\" loading=\"auto\"><\/div>\n<\/figure>\n<p id=\"\">The charity typically keeps the agency at arm\u2019s length through the hiring process. The agency gets emailed a request for a proposal. The agency works on its own to create a killer presentation. The agency pitches for a slick half-hour. The agency and the client only get intimate when they start working together. At this point, they find they are incompatible. Embarrassing!<\/p>\n<p id=\"\">This process stems from the desire to be fair. But the result is often misery, followed by divorce.<\/p>\n<h1 id=\"\">A better way<\/h1>\n<p id=\"\">Dovetail is a 3-step plan to create better charity\/partner relationships:<\/p>\n<figure id=\"\" class=\"w-richtext-figure-type-image w-richtext-align-center\" data-rt-type=\"image\" data-rt-align=\"center\">\n<div id=\"\"><img decoding=\"async\" src=\"https:\/\/promo.cymru\/wp-content\/uploads\/2024\/07\/6048aaba4185851e987e1d07_1m3qPIcAo7MCZ2w_A_GTpBg.png\" id=\"\" width=\"auto\" height=\"auto\" loading=\"auto\"><\/div>\n<\/figure>\n<h2 id=\"\"><strong id=\"\">1. Partner Directory \u2014 effective shortlisting<\/strong><\/h2>\n<p id=\"\">Imagine you are Josephine Bloggs. You\u2019ve been given responsibility for your charity\u2019s sparkly new digital project. Your first step is to create a shortlist of seven agencies. How do you ensure these are the best possible seven?<\/p>\n<p id=\"\">From our research, fit is key. <a href=\"http:\/\/dovetail.network\/\" target=\"_blank\" id=\"\" rel=\"noopener\"><strong id=\"\">Our directory of charity partners<\/strong><\/a> displays information that gives a feel for the agencies. Our ambition is to create something closer to a dating site than to the Yellow Pages.<\/p>\n<p id=\"\">Dovetail can\u2019t prevent you from going on bad dates. But if it helps you select a better shortlist, the average date should be better.<\/p>\n<h2 id=\"\"><strong id=\"\">2. Briefing Template \u2014 just enough briefing<\/strong><\/h2>\n<p id=\"\">Oh my gosh, I have responded to some bone-headed Request For Proposals in my time.<\/p>\n<p id=\"\">RFPs that suck the life out of you.<\/p>\n<p id=\"\">RFPs where you crawl through pages answering questions that are tangential to \u2014 or utterly detached from \u2014 the crux of the project.<\/p>\n<p id=\"\">RFPs that make you wish you could jump through a bunch of real-life hoops because at least it would be a workout. Instead, you are stuck indoors, typing mojo-draining nonsense.<\/p>\n<p id=\"\"><strong id=\"\">Briefing Templates<\/strong> <em id=\"\">(coming somewhen!)<\/em> help you construct a brief that allows agencies to quickly showcase their relevant skills, and give you a structure to assess their responses.<\/p>\n<h2 id=\"\"><strong id=\"\">3. Workshop Plans \u2014 practice beat pitches<\/strong><\/h2>\n<p id=\"\">If you follow steps 1 and 2 you\u2019ll have a shortlist of agencies who fit your challenge. But there\u2019s one more step.<\/p>\n<p id=\"\">We all agree that the hiring criteria shouldn\u2019t be the glitziness of the agency\u2019s pitch. But what should it be? It should be \u201c<em id=\"\">do we work well together when facing real problems?\u201d<\/em> There will be hundreds of problems in any product development journey.<\/p>\n<p id=\"\">Create a microcosm of this situation. Joyfully, this isn\u2019t Victorian England. You can hop into bed without long-term commitment. See if you make magic when you get together.<\/p>\n<p id=\"\"><em id=\"\">&#8211; This post originally appeared on Medium, <\/em><a href=\"https:\/\/medium.com\/wethecatalysts\/how-your-charity-can-hire-the-right-digital-agency-31a58bec2ad6\" id=\"\"><em id=\"\">here<\/em><\/a><\/p>\n","protected":false},"featured_media":18951,"template":"","meta":{"_acf_changed":false,"inline_featured_image":false},"tags":[],"resource-category":[1973],"class_list":["post-18946","resource","type-resource","status-publish","has-post-thumbnail","hentry","resource-category-working-with-a-digital-agency-freelancer"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How your charity can hire the right digital agency - ProMo Cymru<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/promo.cymru\/cy\/resource-articles\/how-your-charity-can-hire-the-right-digital-agency\/\" \/>\n<meta property=\"og:locale\" content=\"cy_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How your charity can hire the right digital agency - ProMo Cymru\" \/>\n<meta property=\"og:description\" content=\"It is a truth widely acknowledged that the relationship between a charity and its agency is often pretty dysfunctional. 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