Job Opportunity – Helpline Adviser Advocates
Make a Difference: Be a Champion for Young People
Helpline Adviser Advocate with Meic and ProMo Cymru Social Action Team (full-time, part-time, sessional, trainee)
Do you want to make a difference in people’s lives, every day?
We are looking for a passionate and dedicated Helpline Adviser Advocates. You’ll be a champion for children, young people, vulnerable adults, parents, and carers.
Why you’ll love working at ProMo Cymru:
- Make a real impact: Enabling change and empowering people to have their voices heard, and their needs met
- Be part of a nurturing team: Working alongside passionate colleagues who share your commitment to social justice
- Learn and grow: Developing your knowledge and skills through training, reflection, and support
- Flexible working: from our Cardiff Office and/or home
What you’ll do:
- Deliver rights-based, person-centred services to children, young people, vulnerable adults, parents, carers, and professionals
- Provide information, advice, advocacy support, and other assistance via phone, email, text, instant message and WhatsApp
- Work with individuals to make positive changes based on informed decisions, and improve confidence and resilience
- Forge meaningful connections between individuals, resources, and services
- Ensure purposeful working relationships and a positive team influence
Who you are:
- Values are important to you, and you are passionate about rights, social justice, and well-being
- You are keen to develop and apply your potential, skills, knowledge, and experience
- You are open, compassionate, reliable, and flexible
Location: Cardiff office and/or home-based
Salary: £21,840 – £29,600 (Under Review)
Closing Date: Noon, 31 March 2025
Interview Dates: 22, 23, 24 April 2025
Ready to Make a Difference? Apply Now!
Please email your completed Application Form to people@promo.cymru.
For information, please contact: people@promo.cymru
Find out more about ProMo Cymru: www.promo.cymru
Find out more about Meic: www.meic.cymru
Megan Lewis
10 March 2025
Meic
Jobs
Helpline
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