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This resource is for anyone responsible for making any grant application that includes digital costs. It covers: What discovery is Why you need to do it How to do it Discovery is a process Discovery is a preliminary phase in any good design process. You can do it when designing a service, a funding application […]

This resource is for anyone who wants to make their organisation’s digital services and content more welcoming and inclusive.  It offers help with 7 situations that can lead to people being excluded. Solutions include: challenging your assumptions designing services more inclusively  making your content anti-oppressive  supporting digitally excluded people to access the internet. For each […]

This resource is for: CEOs and senior managers looking to make their organisation more viable for grant funding Business development people looking to improve funding applications that include digital costs It covers: Things you must do to stand a chance of getting funded Things you could do to increase your proposal’s chances Advice on what […]

This blog explains how to evaluate what digital and technology expenses are on your organisation’s horizon. It will increase your knowledge and help you add digital expenses to any funding application. It will be most useful if you already have a digital strategy and roadmap. These are the foundation for informed decision-making and resource allocation. […]

The funding landscape for charities in the UK has changed. Funding for digital work has become harder to come by. Dedicated digital funds, common 4 years ago, are now few and far between. The Charity Digital Survey reports that digital is now a priority for 78% of charities and 49% are in urgent need of funds […]

This is a guide to running a good user interview. It follows on from our article about why you should do user interviews as part of your user research. It explains how to prepare for an interview and the types of questions to ask.  How to prepare for user interviews User interviews require good preparation. […]

This resource is for: Senior leaders, digital leads and business development people at non-profit organisations Grant managers and anyone else assessing funding applications  It explains: Why and how the term ‘digital funding’ gets conflated 3 types of funding for digital costs,  Examples of each funding type It does not talk about using digital tools for […]

Mae pob mudiad yn y sector gwirfoddol yn y DU yn mynd drwy gyfnod o drawsnewid digidol. Mae nifer o arweinwyr yn ymateb i’r her ac yn arwain eu mudiadau i ddyfodol cryfach a chymwys yn ddigidol. Rydym yn eu gweld yn croesawu newid, yn arbrofi’n gyson ac yn mentro gwneud camgymeriadau.   Dyma’r union nodwedd mae […]

This resource is for digital, website or communication leads who need to plan and update their organisation’s website. It offers help with 5 challenges your site could be facing. You could be looking to make small improvements, have a nagging hunch that some elements aren’t working, or be considering a full redesign.  For each challenge […]

This resource is for digital leads and service managers who are responsible for involving stakeholders in designing and improving digital services. Stakeholders could be the people you support, colleagues, partners or even trustees. It offers help with 7 possible challenges or situations you might encounter. You might be exploring a new service and need to […]

In this article we’ll share some examples of how you can use AI content tools (also known as Large Language Models) when creating content. This can bring you operational efficiencies, increased fundraising scope and more organisational impact. For those short on time, as of September 2023, our recommendation at Torchbox is to use OpenAI’s GPT-4 for […]

This resource will help you make your charity a positive place to work for people who are neurodivergent. It offers an approach to finding out what technology supports each person to do their work. You’ll find that making your organisation a better place to work for neurodivergent people makes it better for everyone.  Defining neurodiversity […]