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Pwnc Adnoddau

Ysgrifennu ar gyfer eich defnyddwyr

Sut i ddefnyddio geiriau a chynnwys arall i wneud i'ch gwasanaethau weithio'n well i'ch defnyddwyr a phawb arall.

Pynciau
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How to create content using AI

Using ChatGPT to help you write social media posts, crafting a case study or updating website copy.
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How to create web pages that help people solve problems themselves

Static advice content helps people understand what they need to do. Learn how to make it useful.
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How using jargon on your charity’s website excludes people

What jargon is. How to remove jargon. Why jargon-busters don't work. Why using jargon on your website can shut out the people you want to reach.
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Card sorting as user research for content projects

#HowIUseIt 1: One researcher’s tips and tricks for getting the most out of card sorting activities
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Simple way to check your online guides and information pages are useful

Why should you test longer form content? How do you do it?
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Pair writing: a technique for creating user-centred content

What pair writing is, why it’s worth doing and how to do it well whether you’re working in-person or remotely.
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How to use content design to help people access your services more easily

The words you choose matter when it comes to helping people to use your services. Here's how to make sure you get your language right.
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Charity websites: 9 tips for a user-focused, content-first homepage

Get tips on how to design a user-focused homepage. See insights from a survey of 30 charity homepages.
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Why good content design is important for your charity

What is content design? Making your website easier to use with good content. Examples of good and bad content design.
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Eisiau Bod yn Fwy Cynhwysol? Bydd Angen Cynnwys Gwrth-ormesol

Rhan 1/2: Iaith a strwythurau pŵer. Meddwl gwrth-ormesol yn erbyn meddwl cynhwysol. Sut olwg sydd ar gynnwys gwrth-ormesol. (Rhan 1 o 2)
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Sut i Greu Cynnwys Gwrth-ormesol

Rhan 2/2: 12 awgrym i'ch helpu chi i sicrhau bod eich ysgrifennu yn mynd y tu hwnt i fod yn gynhwysol a dod yn wrth-ormesol. Parhewch eich dysgu. Adnoddau i fynd yn ddyfnach i'r pwnc.
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Why readability is important for your charity

How to write readable content, so people who use your charity’s services can get what they need from it.