Newid
A programme funded by Welsh Government to support the Welsh third sector with digital.
Client
Welsh Government
Sector
Third Sector in Wales
Partners
WCVA
Wales Co-operative Centre
Services
Service Design
Training and Consultation
Design and Branding
Overview
During COVID, digital became the primary means of delivery for many third sector organisations.
We researched what that meant for organisations in Wales and made some recommendations based on what went well and not so well.
This resulted in the development of Newid, a programme funded by Welsh Government to support the Welsh third sector with digital.
Our Approach
In early 2021 ProMo-Cymru and Dotiau were commissioned by WCVA and Wales Co-operative Centre (WCC) to research and define what support is needed by the Welsh voluntary organisations with regard to digital.
The report was funded by the Welsh Government and considered how organisations can be supported to respond to the acceleration of digital working and delivery of services that have taken place because of the COVID-19 pandemic.
Key findings from the report were shared at a launch event on 1 November 2021.
Outcome
The discovery report and its key findings will inform the development of Newid: digital for the third sector. The drastic shift to digital working during the pandemic accelerated the need for an improved and coordinated programme of digital skills support for the voluntary sector in Wales.
It highlighted the need for digital support in the sector but also demonstrated the potential and benefits of digital transformation.
Newid: digital for the third sector, will build on the momentum of the progress made during the pandemic, and ensure the voluntary sector is supported in delivering and developing its services in a rapidly changing digital landscape.
¨I learnt that the ideas we have and think are good are not always best suited to our audience. It is always useful to ask ourselves what we actually know compared to what we think we know.¨
Working with Sarah McCreadie, a 25yo old spoken word artist, to create a healthy relationship campaign for the Meic helpline.
Digital Youth Information
Bringing the Service Design methodology into youth work with nine leading youth organisations across Europe.
Service Design
Supporting young people to share their experiences and producing a video on the importance of Children’s Rights.
Media
