Module 2: Understand people’s changing needs
Author: Joe Roberson;
Reading Time: 1 minute
We've made this resource open. You are free to copy and adapt it. Read the terms.
If you would like more help with your digital challenge, book a free session with DigiCymru.
Watch and learn
- What is “design research”?
- How to frame research questions and choose appropriate research methods
- Simple research techniques to help discover the priorities and urgent needs of people you’re serving
The video includes a Q&A session at 52 minutes. The principles, mindsets and methods it teaches applies to any moment, not only times of uncertainty.
This video is part 2 of ‘Learn design thinking‘, a 5 module online course for charities. It was developed by Shift for the Beyond programme in 2020.
Commissioned by Catalyst
