Module 2: Understand people’s changing needs

Awdur: Joe Roberson; Amser Darllen: 1 munud
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Watch and learn

What is “design research”?
How to frame research questions and choose appropriate research methods
Simple research techniques to help discover the priorities and urgent needs of people you’re serving

The video includes a Q&A session at 52 minutes. The principles, mindsets and methods it teaches applies to any moment, not only times of uncertainty.

This video is part 2 of ‘Learn design thinking‘, a 5 module online course for charities. It was developed by Shift for the Beyond programme in 2020.

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