We value your privacy

We use cookies to enhance your browsing experience, serve personalized ads or content, and analyze our traffic. By clicking "Accept All", you consent to our use of cookies.

Customize Consent Preferences

We use cookies to help you navigate efficiently and perform certain functions. You will find detailed information about all cookies under each consent category below.

The cookies that are categorized as "Necessary" are stored on your browser as they are essential for enabling the basic functionalities of the site. ... 

Always Active

Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.

No cookies to display.

Functional cookies help perform certain functionalities like sharing the content of the website on social media platforms, collecting feedback, and other third-party features.

No cookies to display.

Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.

No cookies to display.

Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.

No cookies to display.

Advertisement cookies are used to provide visitors with customized advertisements based on the pages you visited previously and to analyze the effectiveness of the ad campaigns.

No cookies to display.

✕

Pwnc Adnoddau

Cynllunio gwasanaethau digidol: camau nesaf

Defnyddio adnoddau a thechnegau cynllunio. Creu gwahanol fathau o wasanaethau digidol. Creu cysylltiad dynol ar-lein. Cynllunio cynnwys.

Pynciau
star

Adnodd

Charity website design critique #1: Quaker Social Action

Examples of good and bad design on a charity website. 16 points, 15 minute video walkthrough, full crit video, and more.
star

Adnodd

Charity website design critique #2: Reach Volunteering
star

Adnodd

How to run a co-design session

What, why, when, how to run a co-design session. Plus the best session plans we could find.
star

Adnodd

Trauma informed design principles: how to apply them in your work

Re-cap on what trauma-informed design is. Learn tips on how its principles can be applied. Access resources to learn more.
star

Adnodd

How to use content design to help people access your services more easily

The words you choose matter when it comes to helping people to use your services. Here's how to make sure you get your language right.
star

Adnodd

An introduction to relational wellbeing and human connection in online services

Online services are amazing but they can't provide all the things face-to-face services do. We're losing some of the empathy that comes from the flow of human connection - what we call relational wellbeing.
star

Adnodd

How to manage the initiation phase of a new digital project

The project initiation phase is about starting your new project well. Too often it doesn't happen, or doesn't happen right. Bex Rae-Evans explains how to run a good one.
star

Adnodd

Why readability is important for your charity

How to write readable content, so people who use your charity’s services can get what they need from it.
star

Adnodd

How to prioritise what to develop next in your digital service or website

Using user stories and a simple framework.
star

Adnodd

How to replace your drop-in service with an online chat

What if we said that you could set-up an online version of a face-to-face drop in, right now, using an off-the-shelf digital platform?Well you can, with our seven-step guide to setting up online chat for your beneficiaries.
star

Adnodd

How to use the Good Services Scale to measure your service’s user-centredness

A free and downloadable scale based on the principles of good service design. Use it to measure how well your services work for your users.
star

Adnodd

How to write user stories

Making your stories actionable using the INVEST six-step process.