Resource Topic
Resource
Examples of good and bad design on a charity website. 16 points, 15 minute video walkthrough, full crit video, and more.
A critique of Reach Volunteering's website. Examples of good and bad design on a charity website, shared so that others can learn from it.
What, why, when, how to run a co-design session. Plus the best session plans we could find.
Re-cap on what trauma-informed design is. Learn tips on how its principles can be applied. Access resources to learn more.
The words you choose matter when it comes to helping people to use your services. Here's how to make sure you get your language right.
Catalyst collaborator Deepr has launched an amazing resource that any charity can use to improve people’s wellbeing. Even (and especially) when delivering services online.
Learn about trauma-informed design and how it applies to your service delivery. Read Chayn’s principles. Choose from 7 resources to continue your learning.
User-centred design is at the heart of a lot of digital philosophy. But users don't exist in isolation, they're embedded in communities and systems. We explore what this means for good design. Holistic design.
Online services are amazing but they can't provide all the things face-to-face services do. We're losing some of the empathy that comes from the flow of human connection - what we call relational wellbeing.
The project initiation phase is about starting your new project well. Too often it doesn't happen, or doesn't happen right. Bex Rae-Evans explains how to run a good one.
How to write readable content, so people who use your charity’s services can get what they need from it.
Using user stories and a simple framework.
Charity number: 1094652Company number: 01816889