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Making services safe

What digital service design means. How it's different. Why it's the best way to create online services that people need and want to use. Free learn design thinking course.

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Trauma Informed Design Principles: How to Apply Them in Your Work

Re-cap on what trauma-informed design is. Learn tips on how its principles can be applied. Access resources to learn more.

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How to risk assess your preferred third party platform for online service delivery

5 steps to minimising risk. Covering both safeguarding and data security.

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DigiSafe: the step-by-step guide to digital safeguarding for charities

Digisafe is the best practice guide for charities designing new digital services or taking existing ones online. Funded by The Clothworkers' Foundation.

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How to think about safeguarding when delivering services online

Make sure you're properly examining all of the risks.

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Internet forums: how to take a safety first approach to connecting vulnerable people online

Building communities can be hard. If community members are in difficult situations it can be even harder. Sometimes independent internet forums are the solution.