Resource Topic
Resource
Using ChatGPT to help you write social media posts, crafting a case study or updating website copy.
Static advice content helps people understand what they need to do. Learn how to make it useful.
What jargon is. How to remove jargon. Why jargon-busters don't work. Why using jargon on your website can shut out the people you want to reach.
#HowIUseIt 1: One researcher’s tips and tricks for getting the most out of card sorting activities
Why should you test longer form content? How do you do it?
What pair writing is, why it’s worth doing and how to do it well whether you’re working in-person or remotely.
The words you choose matter when it comes to helping people to use your services. Here's how to make sure you get your language right.
Part 2/2: 12 tips to help your writing go beyond being inclusive and become anti-oppressive. Ways to keep learning. Resources to dive deeper with.
Part 1/2: Language and power structures. Anti-oppressive thinking vs inclusive thinking. What anti-oppressive content looks like. (Part 1 of 2)
Get tips on how to design a user-focused homepage. See insights from a survey of 30 charity homepages.
What is content design? Making your website easier to use with good content. Examples of good and bad content design.
How to write readable content, so people who use your charity’s services can get what they need from it.
