Module 2: Understand people’s changing needs

Author: Joe Roberson; Reading Time: 1 minute
We've made this resource open. You are free to copy and adapt it. Read the terms.

Watch and learn

• What is “design research”?
• How to frame research questions and choose appropriate research methods
• Simple research techniques to help discover the priorities and urgent needs of people you’re serving

The video includes a Q&A session at 52 minutes. The principles, mindsets and methods it teaches applies to any moment, not only times of uncertainty.

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This video is part 2 of ‘Learn design thinking‘, a 5 module online course for charities. It was developed by Shift for the Beyond programme in 2020.

Commissioned by Catalyst