News
Service Design
Codesign
Halyna Soltys | 20 August 2025
Young people and mental health professionals are working together to directly improve services for youth in Gwent. Young people co-leading the Mind Our Future Gwent (MoFG) project have been working with Gwent SPACE-Wellbeing Panels to improve access to mental health services. The panels are a single point of access for children’s emotional wellbeing and mental […]
Service Design
Training
Halyna Soltys | 10 July 2025
Let’s face it: talking about mental health can sometimes feel a bit… awkward. But it doesn’t have to be! In fact, having open and supportive conversations is incredibly important for our wellbeing. That’s why the Mind Our Future Gwent project is stepping up, offering free, interactive training sessions to help both professionals and young people […]
Service Design
ProMo Cymru
Codesign
Tania Russell-Owen | 21 May 2025
Good practice from Wales showcased at a young people’s mental health and well-being seminar in Strasbourg ProMo Cymru was invited by the Council of Europe Youth Partnership to attend the Seminar on Youth Mental Health & Well-being in Strasbourg, France from 18 to 19 March 2025. Mental Health and Youth Work The seminar brought together […]
Service Design
Third Sector Digital
Joe-promo | 30 April 2025
Over the last few weeks, we’ve been promoting a new 6-month Digital Service Design Programme. We invited third sector organisations in Wales to apply. We’re now happy to reveal the successful applicants working to improve their service using digital. We were impressed with the applications received, and five incredible organisations were offered a place. These […]
Service Design
TSD Training
Third Sector Digital
TSD Case Studies
Halyna Soltys | 10 April 2025
ProMo Cymru supported Kidscape in developing a more effective support system for young people experiencing bullying, moving beyond single workshops to ongoing help. What was the problem? Kidscape is a charity focused on preventing bullying and protecting children. They provide resources, training, and support to children, families, and professionals to create safer environments. Their work […]
Service Design
Halyna Soltys | 9 April 2025
A lot can happen over the span of five years. To best capture this, we thought it would be nice to share the newsletters we’d created over the lifespan of the Mind Our Future Gwent project. The co-design journey The Mind our Future Gwent (MoFG) project has been intentionally co-designed with young people aged 16-25 […]
Service Design
TSD Training
Third Sector Digital
TSD Case Studies
Halyna Soltys | 3 April 2025
ProMo Cymru supported Grŵp Cynefin in revamping their tenant app, ApCynefin, to better meet the needs of their users and enhance tenant engagement. What was the problem? Grŵp Cynefin provides a wide range of housing and community-focused services across North Wales and North Powys. They offer diverse housing options, including homes for rent, sheltered housing, […]
Third Sector Digital
TSD Case Studies
Service Design
Halyna Soltys | 27 March 2025
ProMo Cymru supported ELITE in transforming communication with their service users, leading to improved engagement and support. What was the problem? ELITE Supported Employment is a charity empowering disabled and disadvantaged people across South, Mid and West Wales. They support their service users with vocational opportunities, training and employment. Initially, they believed they needed an […]
Service Design
Third Sector Digital
TSD Case Studies
Halyna Soltys | 13 March 2025
ProMo Cymru supported Conwy Connect (CC4LD) to move from frustrating spreadsheets to a user-friendly, bespoke CRM system. What was the problem? Conwy Connect for Learning Disabilities (CC4LD) was set up in 1997 to help promote the rights of people with a learning disability living in North Wales. Its aims include ensuring people have equality of […]
Third Sector Digital
Service Design
Halyna Soltys | 28 January 2025
ProMo Cymru supported Tempo to improve their digital Tempo Time Credit platform, making it clearer, more accessible and engaging for users and staff. What was the problem? Tempo is a registered charity working with the community to encourage people from all walks of life to get involved with volunteering. Their volunteer reward scheme, called Tempo […]
Service Design
Third Sector Digital
Halyna Soltys | 17 January 2025
ProMo Cymru supported Cardiff Third Sector Council (C3SC) in examining their online social networking space to better understand the challenges their members face when building networks and seeking partnerships. What was the problem? Cardiff Third Sector Council (C3SC) are a third sector infrastructure body serving the Cardiff region. They provide third sector groups with tailored […]
Service Design
Tania Russell-Owen | 8 May 2024
Over the last few weeks, we’ve been promoting a new 6-month Digital Service Design Programme. We invited third sector organisations in Wales to apply. We’re now happy to reveal the successful applicants working to improve their service using digital. We were so impressed with the applications received that we extended the offer to six organisations rather […]
