News

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Service Design

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Third Sector Digital

Joe-promo | 30 April 2025

Over the last few weeks, we’ve been promoting a new 6-month Digital Service Design Programme. We invited third sector organisations in Wales to apply. We’re now happy to reveal the successful applicants working to improve their service using digital. We were  impressed with the applications received, and five incredible organisations were offered a place. These […]

Two staff members from Kidscape giving a presentation. The slide says 'we knew we wanted to help young people. We just didn't know how yet.'
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Third Sector Digital

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TSD Case Studies

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Service Design

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TSD Training

Halyna Soltys | 10 April 2025

ProMo Cymru supported Kidscape in developing a more effective support system for young people experiencing bullying, moving beyond single workshops to ongoing help. What was the problem? Kidscape is a charity focused on preventing bullying and protecting children. They provide resources, training, and support to children, families, and professionals to create safer environments. Their work […]

Two staff members from Grŵp Cynefin giving a presentation
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TSD Training

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Third Sector Digital

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TSD Case Studies

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Service Design

Halyna Soltys | 3 April 2025

ProMo Cymru supported Grŵp Cynefin in revamping their tenant app, ApCynefin, to better meet the needs of their users and enhance tenant engagement. What was the problem? Grŵp Cynefin provides a wide range of housing and community-focused services across North Wales and North Powys. They offer diverse housing options, including homes for rent, sheltered housing, […]

Man typing on his keyboard at a desk
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Service Design

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Third Sector Digital

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TSD Case Studies

Halyna Soltys | 27 March 2025

ProMo Cymru supported ELITE in transforming communication with their service users, leading to improved engagement and support. What was the problem? ELITE Supported Employment is a charity empowering disabled and disadvantaged people across South, Mid and West Wales. They support their service users with vocational opportunities, training and employment. Initially, they believed they needed an […]

Screenshot whilst using the VR headset. The screenshot shows the homepage of the ProMo Cymru website open on a virtual monitor within an office. The windows of the office show breathtaking view of mountains, forest, and a lake.
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Technology

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Third Sector Digital

Halyna Soltys | 26 March 2025

Stuck in a home office rut? Craving a more inspiring workspace? Want to collaborate seamlessly with remote colleagues? Virtual Reality (VR) allows you create immersive and potentially more productive home office environments. Creating a better home office with VR VR offers a unique opportunity to design a customised workspace that caters to your specific needs […]

One professional wearing a VR headset whilst another watches what she is doing on a tablet
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Technology

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Third Sector Digital

Halyna Soltys | 26 March 2025

Virtual Reality (VR) holds immense potential for the third sector, offering innovative ways to tell stories, raise awareness, engage supporters, and deliver impactful services to your service users and beneficiaries. In this article, we’ll explore some exciting possibilities when it comes to the possibilities of VR for the third sector in Wales. Immersive storytelling Ditch […]

Man playing with a VR headsets. The headset is on his head and he is holding two controllers up in the air
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Technology

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Third Sector Digital

Halyna Soltys | 26 March 2025

The world of virtual reality (VR) holds immense potential for third sector organisations. VR headsets can be expensive, putting it out of reach for many organisations interested in using tech to better their services, but there may be a way… What’s the hype around VR headsets? Virtual reality (VR) lets you experience computer-generated worlds through […]

Woman working in a shared working space with a VR headset on. You can see her laptop on the desk and she is using the VR controllers to work.
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Technology

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Third Sector Digital

Halyna Soltys | 26 March 2025

Virtual Reality (VR) is a rapidly growing technology that lets you experience things in a completely new way. Imagine exploring the pyramids of Egypt, battling aliens on a distant planet, or even attending a business meeting, all from the comfort of your home. How does VR work? When you put on a VR headset, it […]

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Third Sector Digital

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TSD Case Studies

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Service Design

Halyna Soltys | 13 March 2025

ProMo Cymru supported Conwy Connect (CC4LD) to move from frustrating spreadsheets to a user-friendly, bespoke CRM system. What was the problem? Conwy Connect for Learning Disabilities (CC4LD) was set up in 1997 to help promote the rights of people with a learning disability living in North Wales. Its aims include ensuring people have equality of […]

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Service Design

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Third Sector Digital

Halyna Soltys | 28 January 2025

ProMo Cymru supported Tempo to improve their digital Tempo Time Credit platform, making it clearer, more accessible and engaging for users and staff. What was the problem? Tempo is a registered charity working with the community to encourage people from all walks of life to get involved with volunteering. Their volunteer reward scheme, called Tempo […]

Group of professionals from different organisation sat around a table whilst a staff member from C3SC gives a presentation
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Third Sector Digital

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Service Design

Halyna Soltys | 17 January 2025

ProMo Cymru supported Cardiff Third Sector Council (C3SC) in examining their online social networking space to better understand the challenges their members face when building networks and seeking partnerships. What was the problem? Cardiff Third Sector Council (C3SC) are a third sector infrastructure body serving the Cardiff region. They provide third sector groups with tailored […]