News

Service Design
Third Sector Digital
Joe-promo | 30 April 2025
Over the last few weeks, we’ve been promoting a new 6-month Digital Service Design Programme. We invited third sector organisations in Wales to apply. We’re now happy to reveal the successful applicants working to improve their service using digital. We were impressed with the applications received, and five incredible organisations were offered a place. These […]

Third Sector Digital
TSD Case Studies
Service Design
TSD Training
Halyna Soltys | 10 April 2025
ProMo Cymru supported Kidscape in developing a more effective support system for young people experiencing bullying, moving beyond single workshops to ongoing help. What was the problem? Kidscape is a charity focused on preventing bullying and protecting children. They provide resources, training, and support to children, families, and professionals to create safer environments. Their work […]

TSD Training
Third Sector Digital
TSD Case Studies
Service Design
Halyna Soltys | 3 April 2025
ProMo Cymru supported Grŵp Cynefin in revamping their tenant app, ApCynefin, to better meet the needs of their users and enhance tenant engagement. What was the problem? Grŵp Cynefin provides a wide range of housing and community-focused services across North Wales and North Powys. They offer diverse housing options, including homes for rent, sheltered housing, […]

Service Design
Third Sector Digital
TSD Case Studies
Halyna Soltys | 27 March 2025
ProMo Cymru supported ELITE in transforming communication with their service users, leading to improved engagement and support. What was the problem? ELITE Supported Employment is a charity empowering disabled and disadvantaged people across South, Mid and West Wales. They support their service users with vocational opportunities, training and employment. Initially, they believed they needed an […]

Technology
Third Sector Digital
Halyna Soltys | 26 March 2025
Stuck in a home office rut? Craving a more inspiring workspace? Want to collaborate seamlessly with remote colleagues? Virtual Reality (VR) allows you create immersive and potentially more productive home office environments. Creating a better home office with VR VR offers a unique opportunity to design a customised workspace that caters to your specific needs […]

Technology
Third Sector Digital
Halyna Soltys | 26 March 2025
Virtual Reality (VR) holds immense potential for the third sector, offering innovative ways to tell stories, raise awareness, engage supporters, and deliver impactful services to your service users and beneficiaries. In this article, we’ll explore some exciting possibilities when it comes to the possibilities of VR for the third sector in Wales. Immersive storytelling Ditch […]

Technology
Third Sector Digital
Halyna Soltys | 26 March 2025
The world of virtual reality (VR) holds immense potential for third sector organisations. VR headsets can be expensive, putting it out of reach for many organisations interested in using tech to better their services, but there may be a way… What’s the hype around VR headsets? Virtual reality (VR) lets you experience computer-generated worlds through […]

Technology
Third Sector Digital
Halyna Soltys | 26 March 2025
Virtual Reality (VR) is a rapidly growing technology that lets you experience things in a completely new way. Imagine exploring the pyramids of Egypt, battling aliens on a distant planet, or even attending a business meeting, all from the comfort of your home. How does VR work? When you put on a VR headset, it […]

Third Sector Digital
TSD Case Studies
Service Design
Halyna Soltys | 13 March 2025
ProMo Cymru supported Conwy Connect (CC4LD) to move from frustrating spreadsheets to a user-friendly, bespoke CRM system. What was the problem? Conwy Connect for Learning Disabilities (CC4LD) was set up in 1997 to help promote the rights of people with a learning disability living in North Wales. Its aims include ensuring people have equality of […]

Service Design
Third Sector Digital
Halyna Soltys | 28 January 2025
ProMo Cymru supported Tempo to improve their digital Tempo Time Credit platform, making it clearer, more accessible and engaging for users and staff. What was the problem? Tempo is a registered charity working with the community to encourage people from all walks of life to get involved with volunteering. Their volunteer reward scheme, called Tempo […]

Third Sector Digital
Service Design
Halyna Soltys | 17 January 2025
ProMo Cymru supported Cardiff Third Sector Council (C3SC) in examining their online social networking space to better understand the challenges their members face when building networks and seeking partnerships. What was the problem? Cardiff Third Sector Council (C3SC) are a third sector infrastructure body serving the Cardiff region. They provide third sector groups with tailored […]