star

Adnodd

Cyd-gynllunio: Sut i Gynnwys Pobl wrth Gynllunio a Gwella Agweddau Digidol o’ch Gwasanaethau

7 ffordd i ymchwilio a dylunio gweithgareddau gyda'r bobl rydych chi'n eu cefnogi neu rhanddeiliaid eraill. Mae'n cynnwys adnoddau ar gyfer ymchwil gyda defnyddwyr, syniadaeth, gweithdai cyd-ddylunio a gweithgareddau eraill.

star

Adnodd

Ideation: how to generate ideas when trying to solve a problem through digital

What you need to think about when you ideate. Different ideation techniques. How to decide which of your ideas you want to test.

star

Adnodd

Current journey mapping: how to uncover your users’ experience of your service

Map people’s service experiences so you can improve them. Generate new insights into what people want and need from your service. Imagine new experiences and journeys for them.

star

Adnodd

Sut i Leihau Effaith Amgylcheddol Eich Gwefan Neu Wasanaeth Digidol

Ystyriaethau allweddol o ran yr hinsawdd a'r amgylchedd ar gyfer cynllunio, dylunio, rheoli a chaffael gwasanaethau digidol.

star

Adnodd

Future journey mapping: how to create an ideal service experience for your users

Using insights from current journey mapping, create an ideal future service experience by fixing the difficulties people have in using your services.

star

Adnodd

Beth yw Cynllunio Gwasanaeth?

Beth yw ystyr cynllunio gwasanaeth. Sut i'w ddefnyddio yn eich sefydliad. Sut i gynllunio gwasanaeth sy'n canolbwyntio ar y defnyddiwr.

star

Adnodd

Why good content design is important for your charity

What is content design? Making your website easier to use with good content. Examples of good and bad content design.

star

Adnodd

Iterative development: its philosophy and benefits

Why you should develop digital services incrementally and test often with users. Avoid big project plans, work in small cyclical stages. Part of agile working.

star

Adnodd

Service design: 3 ways to test your assumptions

What fast food, fast drivers and hasty breakups can teach us about assumptions. Knowledge boards, assumption testing and more help.

star

Adnodd

What is UX and why does it matter?

What UX stands for. Design disciplines that work to create good UX. The UX design process.

star

Adnodd

Why design is more important than digital for charities

Why design is more important than digital, and how to start thinking ‘design first’ rather than ‘digital first’.

star

Adnodd

7 pieces of advice for charities looking to build digital services for the first time

Pearls of wisdom from charity digital old timers who've been there and done it.


Charity number: 1094652
Company number: 01816889