News

Tania Russell-Owen | 21 February 2024

This was a series of articles written by Catalyst Resources which asked charities to submit websites for them to critique. They reviewed the design, gave feedback and shared this feedback so that others could learn from it. We’re doing this because it’s often better to show rather than tell what good design is. We’ve already […]

Screenshot of a Trello board

Tania Russell-Owen | 3 February 2024

Every non-profit, at one point or another, has struggled to get things organised – whether it’s juggling projects, managing various tasks with strict deadlines, or hunting for information in a vast database.   Trello can help make things easier for your organisation and streamline a lot of the heavy lifting. Trello is a platform that focuses on […]

Tania Russell-Owen | 11 January 2024

This resource is for anyone who is responsible for identifying, choosing and introducing a new digital tool or software to their organisation. It’s particularly useful for people who feel nervous about the process. It covers: If you prefer, jump straight to the main guide provided by NCVO. What we worry about with new software One […]

Tania Russell-Owen | 11 January 2024

You’ve been supporting your beneficiaries for years. You think you know what they need. You believe you know what type of digital service to create. But hold up. Unless you’ve already tested your idea you can’t be sure it’ll work for your users. You can’t yet know how to make it accessible and usable for […]

Alex | 9 January 2024

This resource is for anyone responsible for making any grant application that includes digital costs. It covers: What discovery is Why you need to do it How to do it Discovery is a process Discovery is a preliminary phase in any good design process. You can do it when designing a service, a funding application […]

Tania Russell-Owen | 9 January 2024

This resource is for anyone who wants to make their organisation’s digital services and content more welcoming and inclusive. It offers help with 6 situations that can lead to people being excluded. Solutions include: For each situation we offer 1 or more expert-written resources from the Catalyst archive. Wherever your digital inclusion practice is at, […]

Alex | 12 December 2023

This resource is for: Senior leaders, digital leads and business development people at non-profit organisations Grant managers and anyone else assessing funding applications  It explains: Why and how the term ‘digital funding’ gets conflated 3 types of funding for digital costs,  Examples of each funding type It does not talk about using digital tools for […]

Alex | 12 December 2023

This resource is for: CEOs and senior managers looking to make their organisation more viable for grant funding Business development people looking to improve funding applications that include digital costs It covers: Things you must do to stand a chance of getting funded Things you could do to increase your proposal’s chances Advice on what […]

Tania Russell-Owen | 12 December 2023

This blog explains how to evaluate what digital and technology expenses are on your organisation’s horizon. It will increase your knowledge and help you add digital expenses to any funding application. It will be most useful if you already have a digital strategy and roadmap. These are the foundation for informed decision-making and resource allocation. […]

Tania Russell-Owen | 12 December 2023

The funding landscape for charities in the UK has changed. Funding for digital work has become harder to come by. Dedicated digital funds, common 4 years ago, are now few and far between.  The Charity Digital Survey reports that digital is now a priority for 78% of charities and 49% are in urgent need of […]

Alex | 12 December 2023

This is a guide to running a good user interview. It follows on from our article about why you should do user interviews as part of your user research. It explains how to prepare for an interview and the types of questions to ask.  How to prepare for user interviews User interviews require good preparation. […]

Tania Russell-Owen | 27 November 2023

Digital transformation is happening to every voluntary sector organisation in the UK. Many leaders are rising to the challenge and steering their organisation’s into a more digitally competent and stronger future. We see them saw them embracing change, experimenting rapidly and risking getting it wrong. This is exactly the trait Catalyst’s research has identified as […]


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