Resource Topic
Resource
Why design is more important than digital, and how to start thinking ‘design first’ rather than ‘digital first’.
Tips on bringing your service users together online.
How to approach a shared solution from alternative perspectives. Provide opportunities for reflection, synthesis and shared working.
Why you should develop digital services incrementally and test often with users. Avoid big project plans, work in small cyclical stages. Part of agile working.
What fast food, fast drivers and hasty breakups can teach us about assumptions. Knowledge boards, assumption testing and more help.
