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This article explains how to boldly and bravely explain to anyone why digital costs are critical for your organisation. It shows you how to map digital costs to your strategic goals and position costs within a budget for your board or a funder. It will be most useful if you’ve already read part 1 and […]

Humans have three ways of making decisions. Body-based – when you make a decision without even thinking. Your body’s system has already made a decision for you. Whether you want to or not. Feeling-based – when you make a choice based on how it feels, perhaps your gut. It’s hard to explain why you’re making […]

There are many benefits to using the cloud. The chances are you already use it, and would benefit from using it more. This article explains what the cloud is and helps you decide if it’s right for your charity.  About the cloud The cloud is a term for describing software and services that run on […]

If you’re working with people you’re likely to be capturing their personal data. This type of data holds insights into them and your impact on their lives. Analysing it for insights can help improve your services but this also brings risks. This resource explores those risks and gives recommendations on overcoming them. This resource is […]

This resource is for: digital, website or communication leads who are responsible for the websites of the charity they support managers, who have subject knowledge of, and are responsible for, services  frontline support workers, or other subject matter experts, who might be asked to help with website content It covers: what we mean by jargon […]

Digital transformation has been a key trend for the past five years but the Covid-19 pandemic has accelerated this beyond what we could have imagined. Many charities have decided to improve their digital capacity by creating new services or upgrading capacity. And many have bid for funding to make this happen. But not every bid […]

This article will help you think about applying for digital funding. It’ll help you decide if you’re ready and get ready if you’re not.  Getting ready to apply for digital funding is similar to preparing for any other application. You need to research the need, consider your project’s approach, and talk to funders.  But it’s […]

This resource is for: Digital leads in small charities Senior managers with responsibility for a digital project and reporting to funders Data, learning and evaluation leads – with responsibility for analysis and reporting It will show you how to identify metrics that give you: a topline understanding of how much something is happening (e.g. x […]

A co-design session is a collaborative and creative design session. It brings users and other stakeholders into the design process. This article introduces how to run a session and links to more detailed, low-jargon guides. “It is a tool for discovery and exploring opportunities rather than producing final solutions. It aims to start discussion among […]

Where does your charity’s knowledge live? Is it dispersed across multiple tools, trapped in PDFs and Word files, and living in co-workers’ heads? Scattered, inaccessible knowledge is the reality for most charities today. We all know how frustrating it is when we can’t find that grant template or report we need. And how disruptive it […]

Over the past two years, propelled by Covid-19, digital exclusion has increased. The need for people to be online has become greater and the challenge to include them bigger. Digital inclusion is difficult For many charities, digital inclusion remains an obstacle for digital service delivery. Over 1 in 5 (22%) have cancelled services because their […]

This resource is for managers, project workers, and digital leads in charities who want to build a collaborative culture in their digital projects.  It covers: What is collaboration? A useful working definition.  Is it worth it? Short answer, yes. 8 practical steps, each with tools and activities Collaborative decision making and why it matters What […]