News
Service Design
TSD Training
Third Sector Digital
TSD Case Studies
Halyna Soltys | 10 April 2025
ProMo Cymru supported Kidscape in developing a more effective support system for young people experiencing bullying, moving beyond single workshops to ongoing help. What was the problem? Kidscape is a charity focused on preventing bullying and protecting children. They provide resources, training, and support to children, families, and professionals to create safer environments. Their work […]
Service Design
TSD Training
Third Sector Digital
TSD Case Studies
Halyna Soltys | 3 April 2025
ProMo Cymru supported Grŵp Cynefin in revamping their tenant app, ApCynefin, to better meet the needs of their users and enhance tenant engagement. What was the problem? Grŵp Cynefin provides a wide range of housing and community-focused services across North Wales and North Powys. They offer diverse housing options, including homes for rent, sheltered housing, […]
Third Sector Digital
TSD Case Studies
Service Design
Halyna Soltys | 27 March 2025
ProMo Cymru supported ELITE in transforming communication with their service users, leading to improved engagement and support. What was the problem? ELITE Supported Employment is a charity empowering disabled and disadvantaged people across South, Mid and West Wales. They support their service users with vocational opportunities, training and employment. Initially, they believed they needed an […]
Service Design
Third Sector Digital
TSD Case Studies
Halyna Soltys | 13 March 2025
ProMo Cymru supported Conwy Connect (CC4LD) to move from frustrating spreadsheets to a user-friendly, bespoke CRM system. What was the problem? Conwy Connect for Learning Disabilities (CC4LD) was set up in 1997 to help promote the rights of people with a learning disability living in North Wales. Its aims include ensuring people have equality of […]
Service Design
Tania Russell-Owen | 8 May 2024
Over the last few weeks, we’ve been promoting a new 6-month Digital Service Design Programme. We invited third sector organisations in Wales to apply. We’re now happy to reveal the successful applicants working to improve their service using digital. We were so impressed with the applications received that we extended the offer to six organisations rather […]
