News

Woman in blue jacket stood in front of a presentation on a screen stood smiling in the middle of conference delegates sat watching.
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Codesign

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Service Design

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ProMo Cymru

Tania Russell-Owen | 21 May 2025

Good practice from Wales showcased at a young people’s mental health and well-being seminar in Strasbourg ProMo Cymru was invited by the Council of Europe Youth Partnership to attend the Seminar on Youth Mental Health & Well-being in Strasbourg, France from 18 to 19 March 2025.  Mental Health and Youth Work The seminar brought together […]

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Third Sector Digital

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Service Design

Joe-promo | 30 April 2025

Over the last few weeks, we’ve been promoting a new 6-month Digital Service Design Programme. We invited third sector organisations in Wales to apply. We’re now happy to reveal the successful applicants working to improve their service using digital. We were  impressed with the applications received, and five incredible organisations were offered a place. These […]

Two staff members from Kidscape giving a presentation. The slide says 'we knew we wanted to help young people. We just didn't know how yet.'
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Third Sector Digital

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TSD Case Studies

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Service Design

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TSD Training

Halyna Soltys | 10 April 2025

ProMo Cymru supported Kidscape in developing a more effective support system for young people experiencing bullying, moving beyond single workshops to ongoing help. What was the problem? Kidscape is a charity focused on preventing bullying and protecting children. They provide resources, training, and support to children, families, and professionals to create safer environments. Their work […]

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Service Design

Halyna Soltys | 9 April 2025

A lot can happen over the span of five years. To best capture this, we thought it would be nice to share the newsletters we’d created over the lifespan of the Mind Our Future Gwent project. The co-design journey The Mind our Future Gwent (MoFG) project has been intentionally co-designed with young people aged 16-25 […]

Two staff members from Grŵp Cynefin giving a presentation
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Third Sector Digital

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TSD Case Studies

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Service Design

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TSD Training

Halyna Soltys | 3 April 2025

ProMo Cymru supported Grŵp Cynefin in revamping their tenant app, ApCynefin, to better meet the needs of their users and enhance tenant engagement. What was the problem? Grŵp Cynefin provides a wide range of housing and community-focused services across North Wales and North Powys. They offer diverse housing options, including homes for rent, sheltered housing, […]

Man typing on his keyboard at a desk
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Service Design

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Third Sector Digital

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TSD Case Studies

Halyna Soltys | 27 March 2025

ProMo Cymru supported ELITE in transforming communication with their service users, leading to improved engagement and support. What was the problem? ELITE Supported Employment is a charity empowering disabled and disadvantaged people across South, Mid and West Wales. They support their service users with vocational opportunities, training and employment. Initially, they believed they needed an […]

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TSD Case Studies

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Service Design

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Third Sector Digital

Halyna Soltys | 13 March 2025

ProMo Cymru supported Conwy Connect (CC4LD) to move from frustrating spreadsheets to a user-friendly, bespoke CRM system. What was the problem? Conwy Connect for Learning Disabilities (CC4LD) was set up in 1997 to help promote the rights of people with a learning disability living in North Wales. Its aims include ensuring people have equality of […]

Group of professionals from different organisation sat around a table whilst a staff member from C3SC gives a presentation
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Service Design

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Third Sector Digital

Halyna Soltys | 17 January 2025

ProMo Cymru supported Cardiff Third Sector Council (C3SC) in examining their online social networking space to better understand the challenges their members face when building networks and seeking partnerships. What was the problem? Cardiff Third Sector Council (C3SC) are a third sector infrastructure body serving the Cardiff region. They provide third sector groups with tailored […]

Person pointing to a screen teaching a room of people. There is a ProMo Cymru pull up banner behind him.
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TSD Training

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News

Sarah Namann | 19 December 2024

Applications are now open for third sector organisations in Wales to apply for one of five spaces on an exciting programme that aims to transform your services digitally to meet your user needs better. Each participating organisation will receive £4,800 remuneration for taking part. In the ever-evolving digital landscape, staying ahead is not just an […]

Two people working on a joint table. One persons laptop screen is visible, and they are working on a website.
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Service Design

Tania Russell-Owen | 8 May 2024

Over the last few weeks, we’ve been promoting a new 6-month Digital Service Design Programme. We invited third sector organisations in Wales to apply. We’re now happy to reveal the successful applicants working to improve their service using digital. We were so impressed with the applications received that we extended the offer to six organisations rather […]


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