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An inclusive learning experience considers your audience and the barriers or challenges they may face when engaging with learning.  Why inclusive learning experiences are important This is particularly important online, as you have less information and context about your learners and no longer have the immediate cues as to any barriers they may be experiencing.  […]

Here at Galloway’s, we’ve been working on a project to help visually impaired users who don’t normally use assistive technology. It’s taught us a lot about accessibility and support for individuals. Accessibility is particularly important for charities whose service users are likely to have a disability. But we feel it should be something that all […]

1. Housekeeping When creating a presentation, add an Accessibility placeholder slide within your deck that references the following: Facilitators should allow participants to contribute either verbally or through text Provide information on task expectations/Consider providing clarity on what is ‘enough’ Offer mixed methods of input Allow for at least a 5 min break for every […]

This guide provides an overview of the online working activities carried out by UK charitable organisations, and addresses a range of privacy and data protection issues they are likely to encounter. It includes checklists, practical advice and resources to help understand and manage online activity. This guide provides introductory level detail and links to other […]

Last we talked about what working in the open is and why we think it’s important for charity digital projects. Working in the open sounds great and everything, but how do you actually do it? Are there rules to follow or specific people you should share to? And how can you work this out without […]

Read Part 1. If charity digital services are to keep growing, then relationships between charities and digital agencies need to grow too.  Last year we spent a lot of time with charities and digital agencies learning more about what makes a great partnership. We also explored the barriers and how people were overcoming them. As […]

It’s been going on a while now. Ever since Tech for Good became a thing. Charities and digital agencies have been creating digital services for good. They’ve had some amazing successes. But just like it is for many new couples, relating to one another has, at times, been tricky. Despite best intentions there have been […]

It’s been going on a while now. Ever since Tech for Good became a thing. Charities and digital agencies have been getting into bed together and building products and services for good. They’ve had some amazing successes. Not every coupling ends happily… But just like it is for many new couples, relating to one another […]

The Catalyst Discovery programme: 103 charities, simultaneously guided by 11 agencies through the early stages of a digital project.  It sounds quite experimental. It was. We’ve never taken so many charities through such an intense process. Nor have we done it so quickly (four weeks). There were positives and negatives. Today we’re sharing the positives. […]

We’ve talked about how to keep your team working and connected. And we’re writing a guide to delivering services digitally. But, in this time of Covid, when you’ve less face-to-face time with your beneficiaries, how do you find out what they need from your organisation? It turns out there’s several ways of doing this by […]

You can learn to write readable content. Yes, you. Even if you don’t have ‘writer’ in your job title. And even if you’re used to more formal types of writing that use the technical language of your charity’s field – for example, reports and funding bids.  “Help people on their own terms. Use words they […]

This is a follow up to Website Crit #2: Reach Volunteering Website. It critiques the library part of their website. We’ve made our experts’ feedback open so you and others can learn from it. Thanks to Reach Volunteering for putting their library forward for this critique. What is Reach Volunteering’s volunteer project library?  Reach Volunteering […]